Last updated: December 2025

Overview

This privacy policy covers the website www.emeraldfirellc.com and outlines how Emerald Fire LLC ("we," "us," or "our") collects, uses, and protects visitor information. By using our website, you consent to the practices described in this policy.

Information We Collect

We collect personal data when visitors:

Contact us directly: Name, email, phone number, company name, and message content submitted through our contact forms
Request a quote: Project details, property information, and contact information
Register for an account: Contact information, company name, and business address
Visit our website: IP addresses, browser type, device information, pages visited, and timestamps via log files and analytics

How We Use Your Information

Emerald Fire uses collected information to:

Respond to inquiries and provide quotes for fire protection services
Provide, operate, and maintain our website
Improve and personalize our services
Send service-related communications and project updates
Communicate with users about company updates and services (with consent)
Analyze website usage to improve user experience
Detect and prevent fraud or unauthorized access

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

Essential cookies: Required for basic website functionality
Analytics cookies: Help us understand how visitors interact with our website
Preference cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service providers: Third parties who assist in website hosting, analytics, and email services
Legal requirements: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights Under CCPA

California residents have the right to:

Know what personal information is collected about them
Request disclosure of data collected about them
Request deletion of their personal data
Opt-out of the sale of personal information (we do not sell personal information)
Non-discrimination for exercising their privacy rights

Your Rights Under GDPR

Users in the European Economic Area have the right to:

Access their personal data
Correct inaccurate data
Request erasure of their data ("right to be forgotten")
Restrict processing of their data
Data portability
Object to processing
Withdraw consent at any time

Children's Privacy

Our website and services are not directed to children under the age of 13. Emerald Fire does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child has provided such information on our website, please contact us immediately and we will make our best efforts to promptly remove such information from our records.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Response Timeline

We commit to responding to data requests within one month of receipt. Complex requests may require an additional two months, in which case we will notify you.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: Info@emeraldfirellc.com
Phone: 253-857-2056
Address: 11505 Burnham Dr, Floor 2, Gig Harbor, WA 98332